15.10.12

Serco....what? Serco!



SERCO
Globally, Serco has over 70,000 employees and revenues of $6 billion per year. We provide a wide range of outsourced operational services to public and private sector organizations around the globe. Our competitive advantage is managing people, processes, technology and assets more effectively than our clients and our competitors. We focus on large, complex and bundled operational services that are usually mission-critical to our clients.
We provide these services in areas such as transportation, facilities management, nuclear assurance, correctional services, military support, education and government administration. For example, we:
  • Operate over a dozen railways with over 3,000 km of rail lines
  • Operate 18,000 km of roadway management systems globally
  • Operate armed forces bases around the world for various governments
  • Maintain light and heavy military ground vehicles and military aircraft
  • Screen and categorize all U.S. Patent applications
  • Train helicopter pilots for the U.K. Coast Guard
  • Employ the 1,000+ scientists who run the UK's nuclear deterrent program
  • Calibrate radiation dose dispensing for chemotherapy treatment across UK
  • Operate anti-terrorism port surveillance around the world for the U.S. Navy
  • Are the world's largest non-government operator air traffic control centers
  • Operate prisons and hospitals
  • Manage prisoner release and parolee monitoring programs
  • Collect money from all the parking meters in many U.S. cities
  • Provide early missile launch detection covering most of Europe
  • Run the official Greenwich Mean Time atomic clock!

Employees of Serco include Railcar Mechanics, Nuclear Scientists, Janitors, Helicopter Pilots, Doctors, HVAC Technicians, Engineers, Air Traffic Controllers, Prison Guards, Radar Technicians and many more. Serco's people include a mix of union and non-union employees. About 75% of our work is in the public sector.
Serco's Business in Canada
In Canada, we:
  • Operate all the DriveTest Driver Examination and Licensing Centers in Ontario
  • Operate all non-military operations at the Goose Bay Armed Forces Base
  • Provide Air Traffic Control and system maintenance for the NATO Fighter Pilot Training Facility in Moose Jaw Saskatchewan
  • Provide recreational and accommodation services for the Canadian Border Security Agency Training Center in Rigaud Quebec
  • Certify all Licensed Security Guards and Private Investigators in Ontario
  • Designed and provided startup operation of the Canada Line LRT control centre in Vancouver
  • Supply Electronic Supervision systems for parolee monitoring (a.k.a. ankle bracelets) for the provinces of Ontario, Alberta, BC and Newfoundland/Labrado

    About Us  ( serco promotion)

    Serco improves the quality and efficiency of essential services that matter to millions of people around the world.
    The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence.
    Our private sector customers are industry-leading organisations in a wide variety of markets.
    We have nearly 50 years' experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth. Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work.
    Serco is a values-led company with a culture and ethos that is at the heart of everything we do. We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.
    Our service ethos means that our customers come back to us again and again. These long-term relationships help us to meet their changing needs and to do what we do best...
    ...bringing service to life.
 

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